Who are Flexxible?

Flexxible is a Spanish digital employee experience and desktop as a service vendor that has spent close to two decades helping IT teams manage physical and virtual endpoints from a single console. For buyers who want DEX monitoring, endpoint automation and desktop virtualisation without stitching together several point products, Flexxible has built a reputation as a European alternative to the larger US-headquartered platforms in this space. Viewpoint Analysis is a Technology Matchmaker, helping businesses to quickly find and select new enterprise technology. Our aim is to be the place enterprise buyers go to understand the software and technology market before speaking to vendors. Read on to learn more about Flexxible.

Who Are Flexxible?

Flexxible was founded in 2008 in Terrassa, near Barcelona, Spain. Sebastian Prat, one of the company's founders, remains involved today as Chief Visionary Officer, while Nieves Franco was appointed Chief Executive Officer in January 2025 to lead the business into its next phase of international growth.

Today Flexxible is a multinational vendor with a presence across Spain, the UK, the US and Brazil, alongside further reach through its partner network. The company describes itself as a European-based platform for the management and visibility of physical and virtual endpoints, combining automation, digital employee experience, and regulatory compliance with deployment and customization services. Its software is reported to be deployed across more than 600,000 endpoints for customers spanning government, healthcare, utilities, manufacturing and financial services.

What Does Flexxible Do?

Flexxible's core platform, FlexxClient, gives IT teams a single pane of glass for observing, managing and improving the digital experience of a hybrid workforce. Rather than treating endpoint management, security patching and experience monitoring as separate disciplines, Flexxible brings them together in one console covering Windows, macOS, Linux, Android and Chrome OS devices as well as virtual sessions. This sits within the broader IT Operations Technology market, where buyers increasingly want proactive, automated management rather than a purely reactive, ticket-driven approach.

On the experience side, FlexxClient calculates a User Experience Index by combining an objective device health score, which Flexxible calls its Workspace Reliability Index, with direct feedback gathered through employee polling. The idea is to give IT leaders a single, trackable number that reflects both the technical state of the estate and how employees actually feel about using it, rather than relying on ticket volumes alone as a proxy for experience.

Alongside monitoring, Flexxible places a heavy emphasis on automated remediation. Its Flows capability lets IT teams build automation that fixes common problems before they reach the service desk, while its self-service tools let employees resolve simple issues themselves. Flexxible reports that this combination can return a significant share of IT support time back to more strategic work.

Flexxible has also been building artificial intelligence into the platform, including a feature that lets IT teams describe an automation in natural language and have the corresponding workflow generated for them, rather than building it manually from scratch. Alongside this sits AI-powered reporting, which turns plain English questions about the estate into detailed IT reports without the buyer needing specialist analytics skills in-house. For organisations still running a large Microsoft 365 estate, Flexxible also offers a licence optimisation report intended to surface unused or underused subscriptions.

For organisations that still need virtual desktops, FlexxDesktop extends the same platform into desktop as a service and VDI, letting customers use their own hardware or Flexxible's, with any broker, cloud or hypervisor. FlexxSecurity completes the picture with OS and application patch management, positioned as a way to close a common ransomware entry point, alongside integrations with tools such as CrowdStrike and Intel vPro.

Flexxible Technology Areas

Flexxible's platform spans several connected capabilities, most of which customers combine depending on the maturity of their IT operation and whether they still run virtual desktops alongside physical devices.

IT Infrastructure Observability: real time inventory and performance visibility across physical and virtual endpoints.

Digital Employee Experience (DEX): the User Experience Index and Workspace Reliability Index scoring that sits at the heart of FlexxClient.

Automated Support and Auto-Remediation: Flows based scripts that detect and fix common incidents before employees notice them.

Desktop as a Service and VDI: FlexxDesktop, covering hosted and on premises virtual desktop delivery.

Security and Patch Management: FlexxSecurity, covering OS and application patching alongside third party security integrations.

Software Asset Management: licence and device inventory tracking to reduce wasted software spend.

Remote Assistance: secure remote support for attended and unattended sessions.

End User Self-Service: tools that let employees resolve common issues without raising a ticket.

Green IT: energy consumption tracking designed to support customers' sustainability targets.

Flexxible Alternatives

Flexxible competes in a digital employee experience market that includes both DEX specialists and vendors that arrived at the same problem from unified endpoint management or virtual desktop monitoring. Its own position, combining DEX, DaaS and security patching in one platform with a European headquarters, appeals particularly to buyers who want fewer vendor relationships or who have a preference for European hosted data. That combination also makes Flexxible a natural fit for organisations that still run a meaningful volume of virtual desktops and do not want a separate DaaS relationship sitting alongside their experience monitoring tool.

•        Nexthink: the best known name in the category and the one most buyers will encounter first, with a larger analyst footprint and a deeper agentic AI roadmap following recent investment from Vista Equity Partners.

•        Lakeside SysTrack: one of the longest established names in DEX, known for deep historical data retention and strength in regulated industries where audit trails matter.

•        ControlUp: grew out of real time virtual desktop monitoring and remains particularly strong for organisations with heavy Citrix, VMware Horizon or Azure Virtual Desktop estates.

•        1E, now TeamViewer DEX: pairs experience analytics with strong real time remediation and automation, sitting within the wider TeamViewer group following its acquisition.

•        Ivanti Neurons for Digital Experience: combines experience monitoring with Ivanti's broader unified endpoint management ecosystem, appealing to buyers who want DEX alongside device and patch management from one supplier.

💡 If you are exploring the DEX market and want to understand who else you should be considering alongside Flexxible, the free Viewpoint Analysis Longlist Builder is a good place to start. Answer a few questions about your requirements and we will come back with a comprehensive report covering all the vendors worth considering for your shortlist.

Flexxible Customer Examples

Flexxible describes its customer base as spanning large governmental organisations, multinational utility companies and healthcare providers, alongside manufacturing and financial services employers. Two verified examples from Flexxible's own website illustrate the type of organisation using the platform. Buyers who want a broader picture of Flexxible's customer base may find it worth asking the vendor directly for references in their own sector during a selection process.

•        Ejie: the technology management body for the Basque Government, Ejie moved from a traditionally reactive support model to a proactive, managed workspace model using FlexxClient, working alongside Kyndryl to strengthen workplace security and gain fuller visibility of its infrastructure across the public sector.

•        Gala Salvador Dalí Foundation: the Spanish cultural foundation chose Flexxible to strengthen security, monitoring and proactive management across its technology environment.

Suggested Next Steps

• Further reading. If you want to understand the wider IT operations technology landscape before going further with any individual vendor, the Viewpoint Analysis IT Operations Technology page covers the market in detail, including the different categories, key vendors and what to look for when evaluating your options. You may also want to look at our Digital Employee Experience Software Options report

Build your initial longlist. Not sure who else you should be considering alongside Flexxible? The Viewpoint Analysis Longlist Builder asks you a few questions about your organisation and requirements, and we come back with a comprehensive report covering all the vendors worth putting on your list. It is a straightforward way to make sure you are not missing a strong option before you start shortlisting.

Have your selected vendors come and pitch to you. Take a look at our Technology Matchmaker, where we will bring the leading technology vendors to pitch their ideas to you. It is a super quick way to learn what is on the market before shortlisting them.

Run a quick selection process. If you are ready to move to a formal evaluation, the Viewpoint Analysis 30-Day Technology Selection service takes you from a standing start to a preferred vendor decision in a single month. It combines the best of our Rapid RFI and Rapid RFP processes, and we run the whole thing for you, writing the brief, managing vendor engagement and guiding your team to a scored, defensible decision.

Speak to Viewpoint Analysis. If you would like to talk through your requirement and understand how we can help, request a call and one of our team will be in touch.

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