Most organisations have more data than they can confidently use. Analysts lose hours working out which of three revenue tables is the right one, engineers change a column without knowing which dashboards depend on it, and governance teams struggle to show a regulator where a reported number came from. In 2026 the pressure has grown again: AI assistants and agents now need the same context about data that people do, and the data catalog has become the place where that context

If your sales team spends more time building quotes than closing deals, or pricing errors and approval bottlenecks are slowing down your revenue cycle, the problem is rarely the sales team. It is usually the absence of a structured, automated quoting process. Configure, Price, Quote software exists to solve exactly that problem, and once it is embedded in how every deal reaches a customer, replacing it later is disruptive enough that most businesses go to considerable lengths

Choosing compensation management software is an interesting decision that straddles the border between HR and the finance team. It's also changing in real time - with the EU Pay Transparency Directive becoming enforceable in June 2026 across all 27 member states, and several US states adding their own pay transparency requirements in 2025, the platform you choose now needs to stand up to regulatory scrutiny as well as run a smooth annual merit cycle. Getting the selection wro

If you have a shortlist of finance software vendors and need to move from that shortlist to a preferred supplier, a well-structured RFP is what gets you there without the process dragging on for months or the decision coming down to whoever gave the most polished demo. Our latest RFP template focuses on customers looking to buy a new finance solution. Viewpoint Analysis is a Technology Matchmaker: we help finance and IT leaders find and select the right technology fast. This

If you are about to buy new HR software, whether that's a full HCM platform, a payroll replacement, or a specialist point solution, at some stage you will need to write a Request for Proposal (RFP). This is the document that turns “we're looking at HR systems” into a structured, comparable set of vendor responses you can actually decide between. Viewpoint Analysis is a Technology Matchmaker: we help HR leaders find and select the right technology fast. We run HR software sele

Viewpoint Analysis is a Technology Matchmaker, we sit between supply chain vendors and enterprise buyers, researching the supply chain market and helping the wider IT buyer community understand their supply chain software options. A key part of what we do is help buyers not only understand a busy technology marketplace, but also work through the selection process. As a Supply Chain Software Selection Consultant, we provide a range of services all designed to take the weight o

Choosing an endpoint management platform is a decision that shapes IT operations and security posture for years, not months. Once a platform is deployed across your device estate it becomes the backbone of patch management, compliance reporting, and increasingly security response, which makes switching disruptive and costly, and makes the initial selection worth getting right. This guide sets out a definitive, practical process for choosing endpoint management software: what

Buying manufacturing software is rarely a single decision. Choose a new system for the shop floor and you are also making a decision about your ERP, your quality processes and, often, your supply chain, because the systems that run a factory do not sit in isolation from one another. Get the choice wrong, and it is an expensive one to unwind, sometimes years later and mid-production run. Viewpoint Analysis is a Technology Matchmaker: we help manufacturing operations, IT and en

ServiceNow is the dominant platform in enterprise IT Service Management, and for good reason: its scale, its ecosystem of implementation partners, and the breadth of what it can do once fully configured make it the default choice for large organisations running formal ITSM processes. But dominant does not mean right for everyone, and it does not mean every customer is happy with where the platform, and the business behind it, is heading. Whether the concern is cost, the weigh

Viewpoint Analysis is a Technology Matchmaker, we sit between HR vendors and enterprise buyers, researching the HR market and helping the wider IT buyer community understand their HR software options. A key part of what we do is help buyers not only understand a busy technology marketplace, but also navigate the selection process. As an HR Software Selection Consultant, we provide a range of services all designed to take the weight off the purchasing team and get the right so

SoftSync is a Norwegian-founded CRM vendor developing the sales workspace for teams who have outgrown a spreadsheet but still find a traditional CRM too heavy to keep current. Rather than another rebuilt CRM with an AI chat window bolted on, SoftSync has been designed from the ground up so that an AI agent, not just a human user, can create records, move deals, send emails, and run campaigns inside it. That agent-first positioning, combined with a lightweight core product, is

Why the AP Portal Needs to Be Handled Better by AR Software: Our Viewpoint Series Ask most finance teams how their invoices reach a customer, and they'll describe a delivery choice: email, EDI, or a portal, depending on what the buyer wants. That framing is the problem. Email and EDI are transport. A portal is a gate - and gates say no. An invoice sent by email either arrives or it doesn't; a delivery failure is apparent and immediate. An invoice submitted into a customer's A

Quality, health, safety, and environmental compliance used to sit in separate systems, spreadsheets, and paper files, until an audit, an incident, or a customer contract forced them together. In 2026, most mid-sized and enterprise organisations are past that point. Regulators, customers, and insurers now expect a single QHSE record that shows how quality, safety, and environmental performance connect, rather than three departments working from different data. This guide cover

Running a medical practice is, underneath the clinical work, a business with a schedule to fill, insurance eligibility to verify, claims to submit, and payments to collect. When that business side runs on a patchwork of paper, spreadsheets, and disconnected billing tools, the cost shows up quickly, in denied claims, missed appointments, and staff time spent chasing information that should already be in one place. The market has moved on considerably from simple scheduling and

Most finance teams have automated invoicing, added AR software for collections and dunning, and built dashboards that track days sales outstanding. Cash application, the step where an incoming payment is actually matched to the right open invoice, is often still handled by hand: a person opening a bank statement, reading a remittance email, and deciding where a payment belongs. That gap is getting harder to defend in 2026, as a new generation of AI-native tools reach match ra

Microsoft Dynamics NAV, the on-premises ERP platform many still know by its original name, Navision, is further along its end-of-life journey than most other legacy ERP platforms on the market. This is a challenge for NAV customers who still have this major software solution at the very heart of their business. Every version of NAV is already out of mainstream support, and Microsoft has never released a NAV version beyond 2018, choosing instead to put all its investment into

Nutshell is a CRM and sales automation platform built for small and mid-sized businesses that want the discipline of a proper sales process without the complexity, or the price tag, of enterprise software. Since 2009, the company has built a reputation among smaller sales and marketing teams for combining genuine ease of use with the reporting depth that growing businesses actually need, rather than the feature sprawl found in platforms built primarily for large enterprise bu

Maritime software and technology is big business. Across the Viewpoint Analysis Technology List, there are a significant number of vendors focusing on this crucial area. Shipping runs on thin margins and tight regulation, and the software choices behind a fleet rarely get the attention they deserve until something goes wrong - a missed drydock window, a compliance gap, or a voyage that burned far more fuel than it should have. That is changing. Carbon intensity regulation, EU

Legal Tech (or Legal Technology to use its formal name) is all about the critical technology needed to keep the legal systems across the world flowing. Choosing legal technology used to mean picking a practice management system - and that was invariably a long-term decision. That calculus has changed. Generative AI has moved from pilot projects to daily use inside law firms and legal departments, contract lifecycle management has become a genuine boardroom priority, and the s

Every CRM vendor now claims to be an "AI CRM". Some genuinely are, built from the ground up around automated data capture, agentic workflows, and AI that acts rather than just suggests. Others have simply bolted a chat assistant onto a twenty-year-old data model and rebranded it. For buyers running a CRM selection process in 2026, telling the two apart is one of the hardest parts of the job, and getting it wrong means paying for AI capability that never actually reduces manua