ServiceNow's AI, Data, and Analytics strategy explained - how they are moving from workflows to the AI platform for business transformation to change the market.

Every organisation is sitting on a mountain of knowledge it can barely use. It lives in emails, chat messages, project management tools, shared drives, wikis, CRM records, HR systems, and dozens of other platforms that were never designed to talk to each other. Employees spend hours every week searching for information, waiting for answers, and repeating work that has already been done elsewhere in the business. The result is wasted time, slower decisions, and frustration at

Selecting the right data technology is one of the most foundational decisions a data or IT leader can make. Data management systems directly influence how effectively an organisation integrates, governs, cleanses, and leverages data across the business. From master data management and data integration to data quality, cataloging, and governance, the right technology enables trusted, accessible data that powers analytics, operational systems, and strategic decision-making. The

Selecting the right Enterprise Resource Planning (ERP) system is one of the most consequential technology decisions an organisation can make. An ERP sits at the operational heart of the business, integrating finance, supply chain, manufacturing, procurement, inventory, and often HR into a single platform. When done well, it drives efficiency, improves data accuracy, and enables better strategic decision-making. When done poorly, it can become a source of disruption, cost over

Selecting the right Human Resources (HR) technology is one of the most strategic decisions an organisation can make. HR systems touch every employee, shape the employee experience, and directly influence how effectively an organisation can attract, develop, and retain talent. From payroll and benefits administration to performance management and learning, the right HR platform provides the foundation for modern people operations. The challenge is that the HR technology landsc

What is Contract Lifecycle Management Software? Organizations manage thousands of contracts with suppliers, customers, partners, and employees. These agreements govern everything from procurement and sales to intellectual property and compliance obligations. Yet without systematic oversight, critical deadlines slip, obligations go untracked, and cost-saving opportunities disappear. Contract Lifecycle Management (CLM) software has emerged as an essential solution for organizat

Business Intelligence & Analytics Software – Options for 2026 Business Intelligence (BI) and Analytics software plays a central role in helping organisations turn raw data into meaningful insight. As businesses rely increasingly on data-driven decision-making, the ability to model, visualise, and analyse information has become essential for operational performance, customer understanding, forecasting, and strategic planning. If your organisation is exploring new Business Inte

What is a Technology Matchmaker? Viewpoint Analysis Ltd first coined the phrase 'Technology Matchmaker', but what exactly is a Technology Matchmaker? A Technology Matchmaker is an individual or business that sits between enterprise technology buyers and sellers, helping both IT buyers and technology vendors find their ideal partners and drive long-term success. It's a rather unusual term, but it sums up precisely what Viewpoint Analysis does across the three key matchmaking a

Payroll remains one of the most important technology platforms any organisation operates. Accuracy, compliance, automation, and integration are critical to ensuring staff are paid correctly and on time. If your business is considering a new payroll system in 2026, this guide provides a comprehensive overview of the UK payroll market and the key providers you should be aware of. Viewpoint Analysis is a technology matchmaker, helping HR leaders quickly find and select the right

There are a growing number of great use-cases for using AI in a business – the team at Evisort have provided another in the Contract Lifecycle Management space. Managing contracts efficiently and effectively is crucial for ensuring compliance, mitigating risks, and driving operational success. Evisort, a pioneer in the realm of AI-powered contract lifecycle management (CLM), offers innovative solutions to address these challenges. In this blog post, we explore who Evisort is

CPQ (Configure, Price, Quote) software empowers businesses to sell complex products with accuracy and speed. This in-depth Technology Guide explores how CPQ automates configuration, pricing, and quoting to streamline sales, improve margins, and enhance customer experience. Learn about key capabilities, industry use cases, market trends, and the leading vendors shaping the future of intelligent sales automation.

What is a Manufacturing Execution System? A Manufacturing Execution System (MES) is software that connects the business and production layers of a manufacturing organisation. It sits between enterprise systems such as ERP and the equipment or control systems on the factory floor. Its role is to monitor, track, and control the transformation of raw materials into finished goods in real time. In simple terms, an MES turns production data into actionable insight. It provides the

Companies often find that their revenue processes are scattered across different functions and systems. Sales teams use configure-price-quote (CPQ) tools to generate offers, legal departments manage contracts in separate repositories, finance teams run billing and revenue recognition systems, and customer success teams handle renewals in yet another platform. This fragmentation creates inefficiency, opens the door to errors and revenue leakage, and makes compliance with finan

Selecting the right Customer Relationship Management (CRM) system is one of the most important technology decisions a business leader can make. CRM software sits at the heart of sales, marketing, and customer service operations, providing the single source of truth for customer data and enabling teams to manage relationships more effectively. The challenge, however, is that the CRM market is crowded. From global platforms with extensive feature sets to specialist, industry-fo

What Asset Lifecycle Intelligence Is and How It Works Asset Lifecycle Intelligence is best understood as an evolution of asset management. Where traditional systems might track maintenance schedules or manage equipment inventories, ALI provides a continuous, integrated flow of information across every phase of an asset’s life. The core principle is that decisions should be informed by complete, accurate, and timely data, no matter where in the lifecycle they are made. The fou

Warehouse Management Software is a fundamental technology for a range of key industries - from manufacturing to retail, and from distribution to post. Utilising modern warehouse management solutions (also referred to as WMS) is a game-changer and should be seen as a differentiator to outflank competitors. Viewpoint Analysis acts as a Technology Matchmaker, we run vendor selection services for companies of all shapes and sizes. We believe the enterprise technology market is c

Looking for a new CRM solution for your business, take a look at our latest blog highlighting the UK CRM software vendors that you should take a look at for your long list of potential options.

Route Planning Software is a crucial piece of technology for any company that needs to plot a route between two or multiple points. Be that delivery businesses, emergency service providers, couriers or transport businesses. A whole range of different businesses use Route Planning Software each day to ensure that they are becoming more efficient and saving money. What is Route Planning Software? Route planning software helps businesses figure out the best, most efficient route

Looking for Employee Onboarding Software for your business and for it to become a core part of your HR technology strategy? Here are the onboarding software vendors that you need to be considering as part of any vendor selection process. Each of the vendors included in our list is focused on the onboarding area, either just this area, or they include it as part of a wider product suite. Larger technology solutions (e.g. ERP-type solutions) that have onboarding as a part of wh

Take a look at over 90 UK HR Technology vendors that can help with a variety of different HR needs and who form our HR Technology Guide.