Salesloft is one of the best-known sales engagement platforms on the market, used by sales development and account teams to run cadences, calls, and emails at scale, and it has expanded into forecasting, deal management, and conversation intelligence in recent years. In December 2025 it completed its merger with Clari, the revenue intelligence vendor, and the combined business is now building what it calls a predictive revenue system under a new CEO. For many customers that i

Coupa is one of the biggest names in enterprise procurement, built around a Business Spend Management model that covers sourcing, contracts, procurement, invoicing, and expenses in a single suite, and for large organisations with complex spend it remains a genuinely capable platform. But it is not the right fit for every organisation. As a vendor, they have been established and installed for a number of years - so it's reasonable that companies are looking at what their optio

Qualtrics has been recognised as the longest-standing Leader in Gartner's Magic Quadrant for Voice of the Customer Platforms for five consecutive years, and for large enterprises running formal experience management programmes across customer, employee, and brand data, it remains one of the most capable platforms on the market. But it is not the right fit for every organisation. Whether the concern is cost under its 2025 move to interaction-based pricing, the roadmap uncertai

MuleSoft's Anypoint Platform (part of Salesforce) is widely regarded as the gold standard for API led integration at enterprise scale, and for large organisations running a formal API programme, it remains one of the most capable platforms on the market. But it is not the right fit for every organisation. Whether the concern is licensing cost, the technical overhead of running a developer heavy platform, or a broader integration consolidation strategy, the decision to explore

Atlassian is the company behind Jira and Confluence, two of the most widely used platforms in software development and team collaboration, alongside Jira Service Management and a wider roster of smaller products. Founded in Sydney in 2002, Atlassian built its reputation on flexible, developer-friendly tools sold through a self-serve model rather than a traditional sales force, and its products remain deeply embedded in engineering and IT teams around the world. But the platfo

Rippling has built one of the most talked about propositions in HR technology: a single platform combining HR, IT device management, payroll, and finance operations on top of what it calls an "employee graph." For many fast-growing, US-headquartered companies, it delivers exactly what it promises. But the same breadth that makes Rippling compelling also makes it a genuinely significant piece of infrastructure to run, and the decision to look at alternatives comes up more ofte

SAP is the largest ERP vendor in the world, and for decades SAP ECC has sat at the centre of finance, supply chain, and operations for a huge share of the world's largest organisations. Its successor, S/4HANA, is now the platform SAP wants every ECC customer to move to, and with mainstream maintenance for ECC ending in 2027, many businesses are being pushed into that decision on someone else's timeline rather than their own. That pressure, combined with the cost and complexit

Manhattan Associates has been a market leader for warehouse management systems for close to two decades, and its Manhattan Active platform remains one of the most capable WMS platforms on the market. Even so, like with any enterprise solution, customers implement and then at some point, they move on to new products. Viewpoint Analysis is a Technology Matchmaker, helping businesses find and select the right technology fast, and helping IT vendors get found by the right buyers.

Microsoft Dynamics NAV, the on-premises ERP platform many still know by its original name, Navision, is further along its end-of-life journey than most other legacy ERP platforms on the market. This is a challenge for NAV customers who still have this major software solution at the very heart of their business. Every version of NAV is already out of mainstream support, and Microsoft has never released a NAV version beyond 2018, choosing instead to put all its investment into

Oracle's JD Edwards is one of the most well-known ERP solutions on the market. Even before Oracle acquired the product years ago, it was a major competitor to SAP. That long tenure in the market is one of the key reasons why customers are looking to replace it - but as with any ERP platform, having plans to replace or wanting to look at alternatives, is very different to actually making the decision and buying something else. Viewpoint Analysis is a Technology Matchmaker: we

Cherwell Service Management has built a loyal following as a highly configurable, codeless ITSM platform that gave IT teams enterprise capability without an enterprise-scale implementation. Since Ivanti's acquisition of Cherwell in 2021, though, the platform's position has changed considerably, and Ivanti has confirmed that Cherwell reaches end of life on 31 December 2026. For existing Cherwell customers, looking at alternatives is no longer a discretionary exercise prompted

Oracle Taleo was, for a long time, the enterprise standard for applicant tracking, and it still runs recruiting for a large number of established organisations today. But the platform's position has changed. Oracle launched Oracle Recruiting Cloud as a native module of Oracle Fusion HCM back in 2018, and its own commercial and product focus has shifted firmly towards that newer platform, leaving Taleo in a support-only holding pattern rather than active development. That alon

Oracle NetSuite is one of the most widely adopted cloud ERP platforms for fast-growing mid-market businesses, covering financials, inventory, order management, and CRM in a single system. They were the first mover in the cloud ERP market - so lots of companies have implemented NetSuite and are making decisions to replace it each year. Some customers have found that costs climb sharply as they add users, modules, and transaction volume, others are frustrated by how dependent t

ADP is one of the best-known names in payroll, with a product range that stretches from RUN Powered by ADP for small businesses through to ADP Workforce Now and ADP Vantage HCM for larger, more complex organizations. That scale is exactly why so many businesses end up looking elsewhere. Some have outgrown the tier they started on and find themselves paying for capability they never use, others are frustrated by implementation timelines, support response, or the cost of add-on

Dayforce, known to many buyers by its former name, Ceridian, is a global Human Capital Management platform built around a single, continuous payroll calculation engine and a unified data model spanning HR, payroll, benefits, workforce management, and talent. It has long been positioned as one of the strongest options for organisations with complex scheduling, labour compliance, or multi-country payroll requirements. Even so, organisations look at alternatives to Dayforce for

Cornerstone OnDemand is one of the original dedicated talent management platforms, and its acquisition of Saba extended its depth in learning and compliance training considerably. For organisations with heavy learning and development requirements, particularly in regulated sectors, it remains one of the most established names in the market. But it is not the right fit for every organisation. Whether the concern is cost, the complexity of running two integrated but historicall

Nexthink is widely regarded as the pure-play leader in Digital Employee Experience (DEX) software, and for large enterprises with complex, distributed device estates, it remains one of the most capable platforms on the market. But it is not the right fit for every organisation. Whether the concern is licensing cost, the weight of the platform relative to the estate it is managing, or a broader IT operations consolidation strategy, the decision to explore alternatives is more

Boomi has been one of the defining names in integration platform as a service (iPaaS) since the category first took shape, and it remains a capable, widely deployed platform today. But the integration market has moved on a great deal since many current Boomi deployments were first put in place, and a new generation of platforms has emerged, some built cloud-native from the ground up, some specialised in a single dimension of integration, and some designed around a different c

Salesforce is the dominant force in enterprise CRM, used by organisations of every size and sector across the world. For many, it delivers genuine value. But Salesforce is not the right fit for every business, and the decision to explore alternatives is more common than many sales and technology leaders expect. Whether the concern is cost, complexity, the depth of customisation required, or a shift in strategic direction, the case for reviewing the market is clear. Viewpoint

Tanium built its reputation on something genuinely distinctive: a linear chain architecture that allows security and IT operations teams to query and remediate every endpoint across a global estate in seconds, not hours. For large enterprises with complex, distributed infrastructure, that speed-at-scale capability has been hard to match. But not every organisation is running that kind of estate - and even those that are sometimes find that the platform's cost, complexity, or