The most comprehensive playbook for enterprise software selection. Looking at every aspect of vendor selection - from finding to selection and scoring. All in one blog.

Getting the most out of your IT vendors and service providers rarely happens by accident. It requires intentional engagement, clear expectations, and a disciplined approach to accountability. Whether you're dealing with an enterprise software vendor, a managed service provider, or a SaaS platform, the following checklist gives you a concrete starting point for driving meaningful service improvements. Viewpoint Analysis works with companies around the world to help them improv

What is a Technology Matchmaker? Viewpoint Analysis Ltd first coined the phrase 'Technology Matchmaker', but what exactly is a Technology Matchmaker? A Technology Matchmaker is an individual or business that sits between enterprise technology buyers and sellers, helping both IT buyers and technology vendors find their ideal partners and drive long-term success. It's a rather unusual term, but it sums up precisely what Viewpoint Analysis does across the three key matchmaking a

What is Technology Mediation? Technology Mediation is a third-party mediation service for technology disputes and relationship issues. It is designed for those times when a vendor or service provider / customer relationship is at a low point or has reached an impasse. Viewpoint Analysis is a Technology Matchmaker. We sit between the buyers and sellers of enterprise technology, and therefore, we often perform the role of a mediator, helping both sides to find common ground. Wh