Controlling who can access what - and proving it - has moved from a back-office IT concern to a board-level priority. Security breaches, regulatory mandates such as NIS2 and DORA, and the rapid expansion of cloud, hybrid work, and third-party ecosystems have made Identity and Access Management one of the most scrutinised technology investments an organisation can make in 2026. AI-driven threat actors and the explosion of machine identities are accelerating demand further, pus

Enterprise IT teams in 2026 are managing more infrastructure complexity than ever - spanning on-premises, multi-cloud, containerised, and edge environments simultaneously, often with leaner teams and tighter budgets. IT Operations Management (ITOM) software exists to bring order to that complexity: automating routine tasks, providing end-to-end visibility, and ensuring the business services that run on IT infrastructure stay available and performant. AI is reshaping this cate

Tanium built its reputation on something genuinely distinctive: a linear chain architecture that allows security and IT operations teams to query and remediate every endpoint across a global estate in seconds, not hours. For large enterprises with complex, distributed infrastructure, that speed-at-scale capability has been hard to match. But not every organisation is running that kind of estate - and even those that are sometimes find that the platform's cost, complexity, or

Most organisations know they have an IT asset management problem long before they do anything about it. Laptops that appear on the network but not in any register. Software licences being paid for that nobody is using. A cloud spend that has grown faster than anyone's ability to track what was provisioned and by whom. Audit requests that trigger weeks of spreadsheet archaeology. The consequences range from wasted budget and compliance risk to genuine security exposure - unman

The volume, speed, and sophistication of cyber threats have long since outpaced what human-only security operations can manage. Security teams are drowning in alerts, understaffed relative to the threat landscape, and operating tools that were designed for a perimeter that no longer exists. AI is not a silver bullet for any of this, but in 2026 it has become the defining capability that separates security platforms that help teams work at the speed of the threat from those th

Unpatched vulnerabilities remain the single most common entry point for ransomware, data breaches, and cyber incidents across organisations of every size. The challenge is not usually awareness - most IT teams understand that patching matters - it is the operational complexity of keeping thousands of endpoints, servers, and third-party applications consistently patched across mixed OS environments, remote workforces, and increasingly stringent change management processes, wit

Managing thousands of endpoints manually is no longer a realistic option for IT teams. Devices accumulate. Policies drift. Patches fall behind. Security gaps open up faster than engineers can close them - particularly in the age of AI. For organisations running distributed workforces, hybrid infrastructure, or large device estates, the overhead of endpoint management done by hand has become a significant operational liability. Automated Endpoint Management (AEM) describes the

Endpoint management software gives IT teams centralised control and visibility over every device connected to their organisation's network. Desktops, laptops, mobile phones, tablets, servers, and increasingly operational technology assets such as industrial controllers and smart building systems are all endpoints - and in most organisations, managing them individually or through fragmented tools is no longer practical. Endpoint management software is the platform IT and opera

When an IT incident strikes, the speed and structure of your response depends almost entirely on the tooling and processes your team has in place. Yet many organisations are still managing incidents through ITSM ticketing systems not designed for real-time coordination, and communication channels that make post-incident learning almost impossible. In 2026, there is no shortage of better options. The challenge is knowing which type of platform you actually need. The incident m

Alert noise is one of the defining operational problems for IT teams in 2026. As environments have grown more complex, spanning on-premises infrastructure, multiple clouds, containerized workloads, and a sprawl of monitoring tools, the volume of events, alerts, and telemetry data has far outpaced what human operators can realistically manage. AIOps platforms exist to solve that problem: applying machine learning to surface what matters, suppress what does not, and increasingl

Every organisation running a vulnerability management programme knows the frustration: long lists of CVEs, inconsistent prioritisation, and a persistent gap between what scanning tools identify and what operations teams actually remediate. In 2026, the market is at an inflection point. Traditional scan-based approaches are being challenged by real-time architectures that deliver current device state in seconds, and AI-driven platforms are beginning to close the loop between d

The endpoint management market has changed significantly. What began as unified device management has evolved into a converged IT operations and security capability, where the best platforms now deliver real-time visibility, AI-driven automation, vulnerability management, and security operations integration alongside traditional patch and configuration management. The consequence for buyers is that the platform decision carries broader architectural implications than it once

This post is an independent overview of the leading network performance and monitoring software vendors available in 2026, designed to help IT leaders, network architects, and operations teams understand the market before committing to a platform. Viewpoint Analysis is a Technology Matchmaker - we help businesses find and select technology fast, and help IT vendors to get found by the right buyers. What is Network Performance and Monitoring Software? Network performance and m

This post is an independent overview of the leading Robotic Process Automation (RPA) software vendors available in 2026, designed to help IT buyers and operations teams understand their options before committing to a platform. Viewpoint Analysis is a Technology Matchmaker - we help businesses find and select technology fast, and help IT vendors to get found by the right buyers. What is RPA Software? Robotic Process Automation (RPA) software enables organisations to automate r

Automation Anywhere is one of the most established names in enterprise automation. Founded in 2003 and headquartered in San Jose, California, the company began life as an RPA (Robotic Process Automation) vendor and has since evolved into what it now calls an Agentic Process Automation (APA) platform. In plain terms, this means software that does not just execute scripted tasks but reasons, decides, and adapts across complex business workflows with minimal human oversight. For

Digital Employee Experience software - commonly referred to as DEX - has moved from a niche IT monitoring tool into one of the most strategically important categories in enterprise technology. As hybrid work has become the permanent backdrop for most organisations, and as device and application complexity has continued to grow, IT leaders are under increasing pressure to ensure that every employee has a reliable, productive, and frustration-free technology experience - wherev

This guide provides an independent overview of the leading unified observability software vendors active in 2026. It is designed to help IT leaders, platform engineering teams, and enterprise technology buyers understand the vendor landscape - from full-stack observability platforms and AIOps engines to cloud-native and open-source solutions - and to find the right starting point for a software selection. At Viewpoint Analysis, we help businesses find and select technology fa

Most organisations have spent years investing in technology to help their employees work more effectively. They have deployed laptops, cloud applications, collaboration tools, HR platforms, security software, and endpoint management systems - often dozens of different solutions across a workforce that may span multiple offices, home locations, and time zones. But for many of those employees, the day-to-day reality of using that technology is far from seamless. Applications cr

When enterprise IT teams talk about their biggest operational headaches, two themes come up consistently: the sheer volume of alerts generated by modern infrastructure, and the time it takes to find the root cause when something goes wrong. Riverbed was built to solve exactly these problems. For over twenty years the company has been helping organisations understand, optimise and manage the performance of their networks and applications. Today it has repositioned itself at th

IT operations and monitoring software platforms sit at the heart of how IT teams maintain visibility, detect problems, manage incidents, and increasingly automate their response to issues before they affect end users or business services. Getting the selection right has a direct impact on service availability, IT team efficiency, and the experience employees have with their technology every day. The challenge is that the IT operations and monitoring market has become genuinel