Email remains the single most common way attackers get into an organisation, and business email compromise alone cost organisations 2.9 billion US dollars in reported losses according to the FBI's Internet Crime Complaint Center - more than ransomware, more than any other cybercrime category the IC3 tracks. The attacks driving that number are frequently not malware at all: a plain-text message that looks exactly like it came from your CFO, your law firm, or your largest suppl

The VPN-and-branch-firewall model that carried enterprise networking for two decades assumes a world where users sit inside an office and applications sit inside a data centre. Neither is true for most organisations any more, and Secure Access Service Edge (SASE) exists specifically to close that gap - converging networking and security into a single, cloud-delivered service that follows the user rather than the other way round. SASE has matured from a framework into a genuin

Most organisations now run production workloads across two or three cloud providers at once, and the misconfigurations that cause the majority of cloud breaches - an open storage bucket, an over-permissioned identity, an unpatched container image - rarely show up in a traditional firewall or endpoint console. Cloud security software exists specifically to close that gap, and 2026 has been the most consequential year the category has had. The standalone CSPM tool has effective

A security operations team is only as good as the data it can see and correlate, and that is the job a SIEM exists to do - pulling logs, alerts, and telemetry from across the estate into one place where a genuine attack pattern can be told apart from routine noise. Getting the platform wrong shows up later as either a breach missed in the noise, or a team of analysts drowning in alerts they cannot realistically work through. The SIEM market has gone through more structural ch

Most breaches still cross a network boundary at some point, and the firewall sitting at that boundary is either doing the job of an application-aware security control or quietly acting as a basic packet filter that has not kept pace with what modern attacks look like. Buyers who have not revisited their firewall estate in several years are often surprised by how far the category has moved. In 2026, the next-generation firewall has become one node in a wider security fabric ra

Ransomware and identity-based attacks now move from initial access to full compromise in minutes, and the endpoint remains the point where most of those attacks either get stopped or get through. Choosing the wrong platform, or the wrong tier of one, leaves a gap that most security teams only discover after an incident. The category has changed shape again in 2026. Detection has moved from single-endpoint EDR to correlated XDR that pulls in identity, cloud, and network signal

Nexthink is widely regarded as the pure-play leader in Digital Employee Experience (DEX) software, and for large enterprises with complex, distributed device estates, it remains one of the most capable platforms on the market. But it is not the right fit for every organisation. Whether the concern is licensing cost, the weight of the platform relative to the estate it is managing, or a broader IT operations consolidation strategy, the decision to explore alternatives is more

Flexxible is a Spanish digital employee experience and desktop as a service vendor that has spent close to two decades helping IT teams manage physical and virtual endpoints from a single console. For buyers who want DEX monitoring, endpoint automation and desktop virtualisation without stitching together several point products, Flexxible has built a reputation as a European alternative to the larger US-headquartered platforms in this space. Viewpoint Analysis is a Technology

Nexthink is one of the best known names in digital employee experience, or DEX, a category the company itself is widely credited with creating. If your IT team is looking for better visibility into how employees actually experience their laptops, applications, and networks, and wants to fix problems before the helpdesk phone rings, Nexthink is a name that will come up early in your research. Viewpoint Analysis is a Technology Matchmaker. Our aim is to be the place enterprise

If your organisation is looking at business process management, process automation, or governance, risk and compliance software, GBTEC is a name that will almost certainly appear on your radar. The German vendor has quietly built one of the most complete process transformation platforms in the market, combining BPM, enterprise architecture management, process mining, workflow automation, and GRC in a single product called BIC Platform. In this profile, we look at who GBTEC ar

If you are looking at endpoint management or cybersecurity platforms, you have almost certainly come across Tanium. The company has built its reputation on real time visibility and control across millions of endpoints, and it now positions itself at the centre of what it calls Autonomous IT, blending endpoint management, exposure management and security operations into a single platform. For enterprise IT and security leaders weighing up how to consolidate fragmented tooling,

When an IT incident strikes, every minute of downtime carries a cost: lost revenue, frustrated users, and pressure on teams who are often working without the right tools to respond quickly or consistently. For many organisations, incident response still relies on a patchwork of ITSM ticketing systems, messaging channels, and manual escalation processes that were never designed for real-time coordination. The result is slower resolution, inconsistent communication, and post-in

The network is the foundation everything else runs on. When it performs well, it is invisible to the business. When it does not, the impact is immediate and wide-reaching: applications slow down, users lose productivity, customer-facing services degrade, and IT teams face pressure to find the cause fast, often without a clear picture of where the problem actually sits. In environments that now routinely span on-premises data centres, multiple cloud providers, remote offices,

When a performance problem hits a modern IT environment, finding the cause is rarely simple. A slowdown in a customer-facing application might originate in a microservice, a database query, a network hop, a cloud resource constraint, or any combination of the above, spread across dozens of interconnected components that span on-premises infrastructure, multiple cloud providers, and containerised workloads. The engineers tasked with diagnosing the issue are often working with

Enterprise IT teams have a tough role. The environments they manage have grown dramatically in complexity: on-premises servers sit alongside multi-cloud deployments, containerised workloads, and edge infrastructure, all needing to function together reliably. At the same time, teams are expected to do more with leaner headcounts, tighter budgets, and near-zero tolerance for downtime. When something breaks, or performance degrades, the business feels it fast, and IT is expected

IT operations teams are not losing sleep over a shortage of data. They are losing sleep because the data never stops. Modern digital environments generate tens of thousands of alerts, events, and telemetry signals every day, across infrastructure that spans on-premises servers, multiple cloud providers, containerised workloads, and a growing sprawl of monitoring tools that were never designed to talk to each other. The result is alert fatigue, slow incident response, and oper

Most organisations know they have an IT asset management problem long before they do anything about it. Laptops that appear on the network but not in any register. Software licences being paid for that nobody is using. Cloud spend that has grown faster than anyone's ability to track what was provisioned and by whom. Audit requests that trigger weeks of spreadsheet archaeology. The consequences range from wasted budget and compliance risk to genuine security exposure - unmanag

Controlling who can access what - and proving it - has moved from a back-office IT concern to a board-level priority. Security breaches, regulatory mandates such as NIS2 and DORA, and the rapid expansion of cloud, hybrid work, and third-party ecosystems have made Identity and Access Management one of the most scrutinised technology investments an organisation can make in 2026. AI-driven threat actors and the explosion of machine identities are accelerating demand further, pus

Enterprise IT teams in 2026 are managing more infrastructure complexity than ever - spanning on-premises, multi-cloud, containerised, and edge environments simultaneously, often with leaner teams and tighter budgets. IT Operations Management (ITOM) software exists to bring order to that complexity: automating routine tasks, providing end-to-end visibility, and ensuring the business services that run on IT infrastructure stay available and performant. AI is reshaping this cate

Tanium built its reputation on something genuinely distinctive: a linear chain architecture that allows security and IT operations teams to query and remediate every endpoint across a global estate in seconds, not hours. For large enterprises with complex, distributed infrastructure, that speed-at-scale capability has been hard to match. But not every organisation is running that kind of estate - and even those that are sometimes find that the platform's cost, complexity, or