Environmental, Social and Governance (ESG) reporting has moved from voluntary best practice to a board-level compliance requirement across UK and European enterprises. With mandatory disclosure frameworks tightening - most notably the Corporate Sustainability Reporting Directive (CSRD) - and investors, lenders and supply chain partners demanding ever-greater transparency, choosing the right ESG data management platform has become a strategic technology decision rather than a

HiBob is a modern HR platform built specifically for mid-sized, fast-growing companies that need something more sophisticated than a spreadsheet but do not want the complexity and cost of an enterprise-grade suite. Its platform - simply called Bob - has gathered a loyal following among technology firms, creative agencies, and globally distributed businesses that put employee experience at the heart of their HR strategy. This independent review covers what the Bob HR platform

Organisations in 2026 face a marketplace of thousands of vendors, overlapping capabilities, shifting vendor strategies, and a wave of AI-powered functionality that is reshaping every category from CRM to content creation. This guide is designed to cut through that complexity. Whether you are a marketing leader evaluating a new platform, a procurement professional running a formal selection process, or a technology buyer trying to understand the landscape before making a short

Transport and Logistics Management Software covers a broad category of platforms designed to plan, execute, track, and optimise the movement of freight and goods - whether that is across a local delivery fleet, an international ocean freight operation, or a complex multi-modal supply chain. This guide provides an independent overview of the leading platforms available to UK and international enterprise buyers in 2026. If you are currently assessing vendors in this space, the

Zendesk is one of the most recognised names in customer service software. Founded in Copenhagen in 2007 and now headquartered in San Francisco, the company has spent nearly two decades building a platform used by organisations ranging from fast-growth technology businesses to large global enterprises. With more than 20,000 customers worldwide and a product portfolio spanning AI-powered service automation, contact centre, workforce management, and employee service, Zendesk sit

If you are a technology vendor trying to build awareness in a crowded market, you already know the challenge. Enterprise buyers are overwhelmed with options. Your category is full of noise. And the traditional routes to visibility - big analyst relations programmes, expensive advertising, or content marketing that takes months to gain traction - are either out of reach or simply too slow. Viewpoint Analysis is an independent IT analyst firm that works with start-up and scale-

The CRM software market in 2026 is more competitive and more varied than it has ever been. The three dominant platforms - Salesforce, Microsoft Dynamics 365, and HubSpot - continue to extend their capabilities at pace, while a new generation of AI-native CRM vendors is challenging the incumbents in specific categories. Vertical specialists, mid-market challengers, and best-of-breed point solutions all have a legitimate place in the market depending on the organisation's speci

The supply chain and operations technology spans everything from warehouse management and inventory control to route planning, demand forecasting, procurement, and AI-powered decision intelligence, it is a landscape where the right platform choice can deliver significant competitive advantage - and where the wrong one can compound operational problems for years. In 2026, the market is being reshaped by three converging forces. AI is beginning to deliver genuine operational va

Selecting the right Customer Relationship Management (CRM) system is one of the most consequential technology decisions a business can make. CRM software sits at the heart of sales, marketing, and customer service operations - it is the single source of truth for customer data, the platform your revenue teams live in every day, and the foundation on which customer relationships are built and managed. Get it right and you unlock meaningful improvements in pipeline visibility,

HR software is perhaps the most common technology deployed in the world of business - helping companies to attract, develop, manage, pay, and retain their people. As AI integration accelerates, global workforce complexity grows, and employee expectations of technology rise, the HR software market in 2026 is getting ever larger and more complicated for HR leaders to understand. This guide provides a comprehensive overview of the major HR software options available in 2026. It

Security compliance has long been one of the most time-consuming and expensive burdens facing technology companies. Gathering evidence, managing audits, and maintaining continuous oversight across multiple frameworks once required dedicated teams and months of manual effort. Vanta has built its business around changing that. Founded in 2018 and now one of the most recognised names in automated compliance, Vanta offers a platform that replaces spreadsheet-based security manage

The Viewpoint Analysis Longlist Builder is a free tool that gives IT leaders a detailed, tailored list of enterprise technology options in minutes - so you go into your RFI or RFP process knowing exactly who should be in it. Introducing the Longlist Builder: The Free Tool That Comes Before Your RFI Today, Viewpoint Analysis is launching the Longlist Builder - a free, intelligent tool that generates a detailed, tailored technology longlist for your specific enterprise softw

Conga is one of the more established names in enterprise commercial operations software, covering contract lifecycle management, configure-price-quote, document automation, and billing on a single platform. It serves over 10,000 mid-market and enterprise customers globally, with particular strength in sectors where contract complexity and revenue risk are high. This profile sets out what Conga does, who it is best suited for, and how it compares to the alternatives - giving s

Governance, Risk and Compliance (GRC) software is the operational backbone of how organisations manage risk, meet regulatory obligations, and demonstrate accountability to boards, regulators, and customers. As regulatory complexity grows, third-party risk programmes expand, and audit functions face greater scrutiny, the GRC vendor landscape in 2026 is broader and more capable than ever. If your organisation is evaluating GRC software in 2026, this guide outlines the major sol

Building a sales function is one of the most expensive and time-consuming challenges a start-up or scale-up technology business can face. Hiring senior IT salespeople is costly, slow, and often risky. But without sales capability, growth stalls. Fractional IT sales is an increasingly popular answer to that challenge. It gives technology companies access to experienced sales professionals on a part-time or project basis, without the overhead, commitment, or risk of a permanent

AuditBoard, the platform that over half of the Fortune 500 trusts to manage its GRC function, has become Optro. The rebrand was announced on 9 March 2026 at the Institute of Internal Auditors' Great Audit Minds conference in Las Vegas, and it marks something more significant than a cosmetic refresh. In this article, we cover who Optro is, what prompted the name change, what the new strategy means, and everything you need to know about the platform, its customers, its competit

An RFI (or request for information) is usually the first step in the technology procurement process. It is a tried and trusted way to research the options available in the market and then narrow them down to a shortlist. But how do you run the best RFI process? One that will genuinely engage the market and deliver the outcomes you need? In this article, we look at what an RFI is, what it should contain, how long to give suppliers, and what you should (and should not) do to ge

ThoughtSpot are one of the key data analytics vendors. In this blog, we look at who ThoughtSpot are, what they do, and why they should be considered fo your project.

Business Intelligence (BI) software is the heartbeat of businesses, enabling them to make sense of their data, track performance, and drive better decisions. As cloud adoption accelerates, AI features become standard, and self-service analytics reshape how teams access information, the BI vendor landscape in 2026 is both more capable and more competitive than ever. If your organisation is evaluating new Business Intelligence software in 2026, this guide outlines the major sol

If you work in Finance, FP&A, or business operations at a mid-to-large enterprise, there is a good chance you have heard of Pigment. And if you haven't yet, the people around you almost certainly have. Founded in Paris in 2019 by Eléonore Crespo and Romain Niccoli – a former VC investor at Index Ventures and a seasoned tech entrepreneur who co-founded the European adtech success story Criteo – Pigment has grown at remarkable speed from a challenger startup into one of the mos