Organisations have long recognised the gap between the workforce they have and the workforce they need - but closing that gap has historically relied on instinct, annual headcount reviews, and spreadsheets that are out of date before they are finished. In 2026, that approach is no longer sufficient. Skills shortages, hybrid working, rapid technology change, and growing pressure to connect people costs directly to business performance have made strategic workforce planning a b

Enterprise AI assistants have become one of the most actively evaluated technology categories in 2026. Organisations that spent the last two years exploring AI in controlled pilots are now facing a practical decision: which platform to deploy at scale, to which teams, and in support of which business outcomes. The market has matured significantly. Where early enterprise AI conversations centred on productivity gains from drafting and summarisation, the focus has shifted to ag

Customer service teams are caught between two competing pressures: customers who expect faster, more personalised resolutions across more channels, and organisations that cannot continue adding headcount every time service volumes grow. AI customer service agents have emerged as the most direct response to that tension - software that can handle enquiries, resolve issues, and guide customers to outcomes without a human agent needing to be involved at every step. The market ha

Enterprise data teams have long faced the same frustration: too much time cleaning and preparing data, not enough time acting on it. Alteryx was built to solve that problem, and over nearly three decades it has grown into one of the most widely used analytics automation platforms in the enterprise market. With more than 8,000 customers worldwide and over $1 billion in annual recurring revenue, it sits firmly at the serious end of the data technology market. Whether you are ex

For finance and treasury teams, the pressure to manage cash, liquidity, and financial risk in real time is only growing. Rising interest rates, currency volatility, and tightening regulatory requirements have pushed treasury management from a back-office function to a boardroom priority in 2026. The market for treasury management systems (TMS) is responding - with AI-driven forecasting, deeper bank connectivity, and cloud-native platforms increasingly replacing legacy on-prem

Zycus has built a credible position in the source-to-pay market, particularly among mid-market and enterprise buyers attracted by its AI-powered spend analytics, strong contract management capability, and a price point that sits below the largest S2P suites. For many organisations it has been a solid workhorse - but procurement technology is evolving rapidly, and the reasons businesses find themselves looking at Zycus alternatives in 2026 are real and varied. Whether the conv

Finance and procurement leaders in 2026 are under more pressure to demonstrate control over company spend. Tighter credit conditions, board-level scrutiny of operating costs, and the steady expansion of maverick spend as workforces operate across more locations and payment methods have made the case for a modern spend management platform straightforward to make internally. The harder question is which platform - because the market has fragmented significantly, and the right a

IFS has built a strong reputation in asset-intensive industries - aerospace and defence, energy and utilities, manufacturing, construction, and field service management - and for many organisations it remains a credible fit. But ERP decisions are rarely permanent, and the reasons businesses find themselves looking at IFS alternatives in 2026 are varied: contract renewal pressure, the desire to consolidate onto a broader platform, dissatisfaction with implementation complexity

If your business is still managing stock on spreadsheets, or your current system cannot keep pace with multi-channel demand, omnichannel fulfilment, or supplier volatility, you are not alone - and 2026 is the year many organisations are finally drawing a line under the problem. Inventory management has moved from a back-office operational concern to a board-level priority, driven by the combined pressure of rising carrying costs, customer expectations for same-day availabilit

The LMS market in 2026 is one of the largest and most fragmented in enterprise software, and for buyers approaching it for the first time, the volume of vendors claiming broadly similar capabilities can make the search feel overwhelming before it has started. Hundreds of platforms exist, spanning compliance-first systems, modern skills and development platforms, extended enterprise tools, and AI-driven learning experience platforms, with differences that are often obscured by

If your organisation is evaluating HR technology for your workforce, SAP SuccessFactors will almost certainly appear on your longlist. It is one of the most widely deployed Human Capital Management (HCM) platforms in the world, used by some of the largest and most complex organisations across every major industry - and lots of SMB businesses too. But size and recognition do not automatically mean it is the right fit - and for buyers approaching the market with an open mind, u

When an IT incident strikes, the speed and structure of your response depends almost entirely on the tooling and processes your team has in place. Yet many organisations are still managing incidents through ITSM ticketing systems not designed for real-time coordination, and communication channels that make post-incident learning almost impossible. In 2026, there is no shortage of better options. The challenge is knowing which type of platform you actually need. The incident m

If your organisation is under pressure to do more with procurement while keeping costs under control, Zycus is a name worth knowing. Founded in the United States and now operating globally, Zycus has spent over two decades building one of the most complete source-to-pay suites in the market. What sets it apart today is a serious, long-standing investment in artificial intelligence, a platform now built around agentic AI that can automate and orchestrate procurement processes

Data is the foundation of every modern enterprise. Whether you are consolidating fragmented systems, building a single source of truth, or unlocking predictive intelligence, the software you choose to manage, move, store and analyse data has never mattered more. This guide provides an independent overview of the data software market in 2026. It is designed to help IT and data leaders understand their options across the full data stack, from ingestion and integration through t

This post is an independent overview of the leading Robotic Process Automation (RPA) software vendors available in 2026, designed to help IT buyers and operations teams understand their options before committing to a platform. Viewpoint Analysis is a Technology Matchmaker - we help businesses find and select technology fast, and help IT vendors to get found by the right buyers. What is RPA Software? Robotic Process Automation (RPA) software enables organisations to automate r

Unframe is a fast-growing enterprise AI platform that emerged from stealth in April 2025 with $50 million in funding. The company delivers tailored, production-ready AI solutions in days rather than months, using a modular building-block architecture and a managed delivery model. For enterprise IT leaders exploring how to move beyond AI pilots into scalable, operational deployment, Unframe is a vendor worth understanding. This profile covers what Unframe does, who it serves,

Automation Anywhere is one of the most established names in enterprise automation. Founded in 2003 and headquartered in San Jose, California, the company began life as an RPA (Robotic Process Automation) vendor and has since evolved into what it now calls an Agentic Process Automation (APA) platform. In plain terms, this means software that does not just execute scripted tasks but reasons, decides, and adapts across complex business workflows with minimal human oversight. For

This guide provides an independent overview of the leading low-code and no-code software vendors active in 2026. It is designed to help IT leaders, digital transformation teams, and enterprise technology buyers understand the vendor landscape - from enterprise application development platforms and process automation tools to citizen developer environments and AI-assisted app builders - and to find the right starting point for a software selection. At Viewpoint Analysis, we he

When enterprise IT teams talk about their biggest operational headaches, two themes come up consistently: the sheer volume of alerts generated by modern infrastructure, and the time it takes to find the root cause when something goes wrong. Riverbed was built to solve exactly these problems. For over twenty years the company has been helping organisations understand, optimise and manage the performance of their networks and applications. Today it has repositioned itself at th

Sona is a London-based technology company building an AI-native platform for frontline workforce management. Founded in 2021, the business has grown rapidly on the back of a clear and well-executed thesis: that the software managing the world's largest workforce has not meaningfully changed in twenty years, and that AI now makes it possible to do something fundamentally better. Sona combines scheduling, HR, payroll, time and attendance, business intelligence, and employee com