AI has moved faster in HR than in almost any other part of the enterprise software market. It should be no surprise, though, as this is an obvious place to target the improvements that AI surely will bring. Two years ago, most HR teams were experimenting with an intranet chatbot or a writing assistant for job adverts. Today a new group of vendors is putting AI agents to work across hiring, skills, internal mobility, employee service, coaching and workforce planning, and the l

If your sales team spends more time building quotes than closing deals, or pricing errors and approval bottlenecks are slowing down your revenue cycle, the problem is rarely the sales team. It is usually the absence of a structured, automated quoting process. Configure, Price, Quote software exists to solve exactly that problem, and once it is embedded in how every deal reaches a customer, replacing it later is disruptive enough that most businesses go to considerable lengths

Choosing compensation management software is an interesting decision that straddles the border between HR and the finance team. It's also changing in real time - with the EU Pay Transparency Directive becoming enforceable in June 2026 across all 27 member states, and several US states adding their own pay transparency requirements in 2025, the platform you choose now needs to stand up to regulatory scrutiny as well as run a smooth annual merit cycle. Getting the selection wro

If you have a shortlist of finance software vendors and need to move from that shortlist to a preferred supplier, a well-structured RFP is what gets you there without the process dragging on for months or the decision coming down to whoever gave the most polished demo. Our latest RFP template focuses on customers looking to buy a new finance solution. Viewpoint Analysis is a Technology Matchmaker: we help finance and IT leaders find and select the right technology fast. This

If you are about to buy new HR software, whether that's a full HCM platform, a payroll replacement, or a specialist point solution, at some stage you will need to write a Request for Proposal (RFP). This is the document that turns “we're looking at HR systems” into a structured, comparable set of vendor responses you can actually decide between. Viewpoint Analysis is a Technology Matchmaker: we help HR leaders find and select the right technology fast. We run HR software sele

Buying manufacturing software is rarely a single decision. Choose a new system for the shop floor and you are also making a decision about your ERP, your quality processes and, often, your supply chain, because the systems that run a factory do not sit in isolation from one another. Get the choice wrong, and it is an expensive one to unwind, sometimes years later and mid-production run. Viewpoint Analysis is a Technology Matchmaker: we help manufacturing operations, IT and en

ServiceNow is the dominant platform in enterprise IT Service Management, and for good reason: its scale, its ecosystem of implementation partners, and the breadth of what it can do once fully configured make it the default choice for large organisations running formal ITSM processes. But dominant does not mean right for everyone, and it does not mean every customer is happy with where the platform, and the business behind it, is heading. Whether the concern is cost, the weigh

Viewpoint Analysis is a Technology Matchmaker, we sit between ERP vendors and enterprise buyers, researching the ERP market and helping the wider IT buyer community understand their ERP software options. A key part of what we do is help buyers not only understand a busy technology marketplace, but also navigate the selection process. As an ERP Software Selection Consultant, we provide a range of services all designed to take the weight off the purchasing team and get the righ

Viewpoint Analysis is a Technology Matchmaker, we sit between AI vendors and enterprise buyers, researching the AI market and helping the wider IT buyer community understand their AI software options. A key part of what we do is help buyers not only understand a busy (and very new) technology marketplace, but also navigate the selection process. As an AI Software Selection Consultant, we provide a range of services all designed to take the weight off the purchasing team and g

Viewpoint Analysis is a Technology Matchmaker, we sit between CRM vendors and enterprise buyers, researching the CRM market and helping the wider IT buyer community understand their CRM software options. A key part of what we do is help buyers not only understand a busy technology marketplace, but also navigate the selection process. As a CRM Software Selection Consultant, we provide a range of services all designed to take the weight off the purchasing team and get the right