Professional services firms - consultancies, IT services companies, marketing agencies, managed service providers, and specialist practices of all kinds - face a version of the same operational problem. Projects need to be scoped, staffed, delivered, and billed, often simultaneously across dozens or hundreds of engagements. When that process runs on spreadsheets, disconnected tools, and manual handoffs between project management and finance, margin leakage and management blin

General-purpose ERP platforms were not built with professional services firms in mind. They were designed around physical inventory, manufacturing processes, and product-based revenue models - and while they handle finance and HR well enough, they tend to struggle with the things that actually define how a professional services business makes money: project-based billing, resource utilisation, time capture, margin by engagement, and revenue recognition tied to delivery milest

For professional services businesses - consulting firms, law practices, accountancies, agencies, and architecture or engineering firms - time is the product. How accurately it is captured, how quickly it flows through to invoicing, and how clearly it is visible against project budgets determines whether a project makes money or quietly bleeds margin. In 2026, firms of all sizes are looking at time and expense management software to close the gap between the work done and the