An RFI (or request for information) is usually the first step in the procurement process. It is a tried and trusted way to research the potential options available in the market and then narrow those options down to a shortlist. But, how do you run the best RFI process? An RFI that will engage the market and deliver the outcomes that you need? In this article, we look at what an RFI is and what you need to do (and not do) to really get the most out of the process. Viewpoint A

Learn all about Chattermill and their Customer Experience Analytics technology.

Which AI tools will be useful for your business? It's the million-dollar question facing business and departmental leaders.

Working with an IT procurement consultant can be a real advantage, in this article we explore why it can be so helpful, and when to use them

Who are Moveworks? The generative AI co-pilot used by more than 5 million people across the globe. Learn who Moveworks are and what they do.

Hiring a full-time procurement team or managing IT purchases internally can be time-consuming and expensive for many businesses. The new world of fractional roles has evolved over the years. What started as appropriate for only the most senior tiers within a business (e.g. fractional IT or marketing directors) has moved down the organization chart. Fractional IT procurement is now a solution that allows companies to get expert procurement services on-demand, without the ove

Have you ever wondered what happens when you send out a Request for Proposal (RFP)? Behind the curtain, there’s a flurry of activity and...

If you have a frontline workforce - operating in multiple locations and without a desk, the Beekeeper platform may provide a great way to keep your employees engaged and all pointing in the same direction. Designed specifically for the specific needs of employees in industries like hospitality, retail, and manufacturing, it's worth taking a closer look at how Beekeeper software can help drive your business and employees to a whole new level. Introduction to Beekeeper Beekeepe

If you are looking for new technology ideas to drive your business in 2024, here are five technology vendor ideas for you - LineView,...

Have you heard of a software company called MangoApps? If not, they may be interesting for you, particularly if your business has a distributed frontline workforce. Their 'Intelligent Employee Experience Platform' brings together company intranet, work apps, employee apps, and artificial intelligence. Who Are MangoApps? MangoApps is a leading software company specializing in digital workplace solutions that enhance communication, collaboration, and productivity. Founded in 20

Is your department or business looking for new enterprise technology ideas? If so, here is a fresh batch of technology vendors to look...

If you are looking to purchase IT services, there are number of areas that are important to understand so that you get the very best partner, and also achieve the very best commercials in your selection and negotiations. Buying IT services is different to buying software and technology. Viewpoint Analysis acts a 'Technology Matchmaker' and we help business leaders to find and select enterprise technology - so this is an area that we know pretty well. This blog article aims to

Hiring an IT procurement consultant to run your IT selection processes can be incredibly advantageous for several reasons. This blog...

Keeping track of expenses and managing budgets effectively is crucial for success. Spend Management Software (SMS) plays a pivotal role in helping organizations control and optimize their spending. In this blog post, we'll explore what Spend Management Software is, what it is designed to do, who might use it, and how it is deployed, all in simple terms. What is Spend Management Software? Spend Management Software is a type of technology designed to help organizations monitor,

Introduction The legal sector is undergoing a significant transformation, driven by the adoption of advanced technologies. From AI-powered tools to blockchain, the integration of technology is reshaping how legal services are delivered, enhancing efficiency, and offering new ways to manage and analyze legal information. This blog explores the emerging technologies transforming the legal industry, the benefits they offer, the challenges they present, and future trends. Viewpoi

Introduction to CallMiner CallMiner, a leading provider of conversation analytics and interaction analytics, specializes in helping businesses understand and leverage their customer interactions. Founded in 2002 and headquartered in Waltham, Massachusetts, CallMiner has established itself as a pioneer in the field of customer engagement and voice analytics. Their flagship product, CallMiner Eureka, is designed to analyze omnichannel customer interactions, providing deep insig

Introduction to SalesScreen SalesScreen is a cutting-edge software solution developed by Dogu AS, a technology company based in Norway. Specializing in sales performance management, SalesScreen is designed to help businesses motivate their sales teams, track performance, and achieve higher levels of productivity. Founded in 2011, Dogu AS has a solid track record of delivering innovative software solutions that address the dynamic needs of modern sales organizations. SalesScre

Pactum is transforming the future of procurement and automating negotiations and they are our latest Tech Vendor Spotlight feature.

Enterprise technology encompasses many tools, software, and systems that businesses utilize to streamline and enhance their operations. While companies often deploy numerous technologies, the average employee typically has limited experience in selecting new systems. The most important people in any technology selection decision are the users of the new systems. These people tend to be experts in their domain but are rightly focused on their specific jobs and unlikely to have

Digital Experience Management Software (often called DXM Software) is a technology designed to enhance and streamline how people interact with digital platforms. This software focuses on improving the user experience across various digital channels such as websites, mobile apps, social media, and more. It ensures that users have a consistent, enjoyable, and productive experience no matter how they engage with a brand or organization online. If the area of DXM sounds interesti