Looking for an IT Mediator? Try Viewpoint Analysis
- Phil Turton
- Jul 30
- 2 min read
Has your IT relationship broken down or on the brink of it? If you are looking for an IT mediator, someone to help mediate between the supplier and customer, look no further because Viewpoint Analysis sits between the two parties and acts as a mediator to resolve conflict and disagreement before it reaches the legal teams.
IT Mediation Service
Viewpoint Analysis is a unique business in the IT industry - we sit between the buyers and sellers of IT, acting as a 'technology matchmaker' for want of a better descriptor. It's this that makes us such a good choice to be your next mediation partner.
We have spent decades working for some of the largest IT companies, and since 2021, have been helping businesses to find and select new software and services. As such, we've seen both sides of the coin - and understand the situation from both perspectives. Our position as a trusted third-party to both makes our IT mediation service that little bit different.
Where does IT mediation fit?
An IT mediator can be used for a variety of different reasons - from the trivial to the more complicated and heated issues. For example, as an IT mediator we can:
Help broker a challenging commercial issue - maybe a contract renewal or a novation where the parties simply can't agree.
Intervene where service issues are mounting and there seems to be no other way to solve the problem than taking legal action or moving away.
Resolve a dispute that is looking like it may be heading to court.
Working with a mediator to solve an IT relationship issue is cheaper, quicker, and more effective than court proceedings. If we can't find an agreement, that's likely the next step, but working with a mediator can take the heat and pressure from both parties - allowing them to open up and discuss options (via the mediator or not) in a calm, and professional manner.
Get in contact with Viewpoint Analysis
If you'd like to know more about our IT Mediation service - please get in contact by filling out our contact form.
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