Most organisations know their processes are held together by a mix of tribal knowledge, out-of-date Visio diagrams, and PowerPoint slides that nobody trusts. When an auditor asks how a process really works, or a transformation programme needs a reliable baseline, the honest answer is often that nobody is completely sure. That gap between how work is documented and how work actually happens is exactly what business process management software exists to close. The category has

If your organisation is looking at business process management, process automation, or governance, risk and compliance software, GBTEC is a name that will almost certainly appear on your radar. The German vendor has quietly built one of the most complete process transformation platforms in the market, combining BPM, enterprise architecture management, process mining, workflow automation, and GRC in a single product called BIC Platform. In this profile, we look at who GBTEC ar

You have been asked to run an IT RFI. Perhaps your team has a business problem and a rough sense that technology might solve it, but no real idea yet which vendors could help. Perhaps you tried to skip straight to an RFP and it collapsed under the weight of vendors who were never a genuine fit. Either way, you are at the point where the market needs to be asked a question before you write a single requirement. This guide exists to make that process fast, structured, and genui

If you sell complex, highly configurable products, whether that is industrial machinery, modular furniture, or made to measure garages and carports, the quoting process can quietly become one of the biggest drags on your sales team. Combeenation is an Austrian configure price quote, or CPQ, specialist built specifically to solve that problem for manufacturers and distributors with deep product complexity. For buyers comparing CPQ vendors, understanding how Combeenation's appr

If you are looking at endpoint management or cybersecurity platforms, you have almost certainly come across Tanium. The company has built its reputation on real time visibility and control across millions of endpoints, and it now positions itself at the centre of what it calls Autonomous IT, blending endpoint management, exposure management and security operations into a single platform. For enterprise IT and security leaders weighing up how to consolidate fragmented tooling,

If your business has ever juggled separate systems for payroll, IT device management, and HR records, only to watch a new hire's laptop arrive a week after their start date, you have felt the exact problem Rippling was built to solve. The San Francisco based company has grown into one of the most prominent names in workforce management software, built around the idea that HR, IT, payroll, and finance should run on one shared employee data layer rather than four disconnected s

If you have noticed a strikingly lifelike avatar greeting you on a vendor's website lately, answering technical questions on a live demo call, or guiding you through onboarding, there is a good chance it was built on 1mind. The San Francisco-based company has built one of the more talked-about platforms in the AI sales agent space, with named, photorealistic AI “Superhumans” that take on roles traditionally filled by SDRs, sales engineers, and customer success managers across

If your plant, refinery, or production line is sitting on years of historian data that nobody has time to dig into, Seeq is one of the names that comes up most often in industrial analytics conversations. The Seattle-based vendor has built its entire business around making time series data from process manufacturing usable, without forcing engineers to become data scientists first. For IT and OT leaders weighing up how to get more value from existing historian investments, Se

Customer feedback is easier to collect than ever, and harder to act on with confidence. Most enterprises now gather survey responses, support transcripts, reviews, and social commentary from a dozen different channels, yet many CX teams still struggle to turn that volume of feedback into decisions the rest of the business will act on. The Voice of the Customer software market has also been through one of its busiest periods of vendor change in years, with InMoment folded into

The ERP market spans a small number of global platforms and a long tail of mid-market and specialist vendors, and most buyers only ever encounter a fraction of it through search results and analyst shortlists. This directory lists ERP vendors alphabetically, with no ranking or tiering, so you can see the full breadth of the market before narrowing your search. Like all of our Vendor Directory content, it aims to be thorough but doesn't include every variation of ERP. Viewpoin

Choosing the right integration platform starts with knowing who is actually in the market. This directory lists 21 iPaaS software vendors, organised alphabetically, to give IT and integration buyers full visibility of the options available before narrowing down to a shortlist. Viewpoint Analysis is a Technology Matchmaker, helping enterprise and mid-market buyers find and select the right technology fast with no bias. This directory complements our iPaaS Software Options 2026

Choosing the right FP&A platform starts with knowing who is actually in the market. This directory lists 37 FP&A software vendors, organised alphabetically, to give finance and IT buyers full visibility of the options available before narrowing down to a shortlist. Viewpoint Analysis is a Technology Matchmaker, helping finance leaders find and select the right technology fast with no bias. This directory complements our Financial Planning and Analysis Software Options 2026 gu

Most organisations already have more knowledge than they can find. Policies live in shared drives no one maintains, process guides sit in email threads, expert know-how stays in the heads of the people who wrote it. The cost of that fragmentation shows up in onboarding time, inconsistent customer answers, repeated mistakes, and slow decision making across teams. Knowledge management software exists to close that gap - giving organisations a structured way to capture, organise

For most professional services firms, the gap between winning work and delivering it profitably comes down to one thing: knowing who is available, who has the right skills, and where they should be deployed next. Managing that across dozens or hundreds of concurrent projects, while keeping an eye on billable utilisation and client commitments, is beyond what spreadsheets can reliably handle. AI-driven planning tools have changed what buyers can reasonably expect from this cat

Manufacturing operations leaders face a familiar paradox in 2026: more data than ever from the shop floor, and less time than ever to act on it. AI is the answer the industry has been waiting for, but the vendor landscape has fragmented quickly across quality control, predictive maintenance, production scheduling, and connected workforce tools, making it difficult to identify which platforms address real operational problems and which are still in the pilot stage. This post

Hiring has changed faster in the past two years than in the previous decade. AI is now embedded across every stage of the talent acquisition funnel - sourcing passive candidates, screening applications at scale, conducting first-round video interviews, and scheduling at speed. For talent acquisition leaders managing high volumes or competing for scarce skills, the pressure to find and adopt the right AI recruiting platform has moved from aspiration to operational priority.

By Phil Turton, Viewpoint Analysis | Independent Technology Matchmakers You have been asked to run an IT RFP. Perhaps it is the first time. Perhaps you have done it before and it went on far too long. Either way, you probably already know that a poorly run Request for Proposal process can drain months of resource, frustrate potential suppliers, and still leave you uncertain about which vendor to choose. This guide exists to fix that. Whether you are in procurement, IT leaders

Claims management is the operational core of any insurance business. It is where customer promises are kept or broken, where fraud is detected or missed, and where the difference between a fast, fair settlement and a slow, contested one is felt most acutely - by policyholders, by regulators, and by the bottom line. For insurers, TPAs, self-insured corporates, and loss adjusters evaluating their claims technology in 2026, the market has moved on considerably from the legacy pl

Financial services organisations are carrying more technology debt than almost any other sector. Core banking systems built decades ago, policy administration platforms that pre-date cloud computing, and compliance tools bolted together across multiple regulatory cycles have created estates that are expensive to run, slow to change, and increasingly misaligned with what the business needs to compete. In 2026, that gap is widening. Open banking mandates, Basel IV capital requi

Procurement has spent years being underserved by technology. The tools existed, but they were slow, rigid, and built around process compliance rather than decision support. In 2026, that is changing fast. AI is now embedded in sourcing, supplier management, contract review, and spend analysis in ways that are materially changing how procurement teams operate and the value they can demonstrate to the business. The shift matters because procurement sits at the intersection of c